This month focused on something I see often: managers and employees can experience the same team very differently. Everything seems to be working. Meetings happen. Targets are met. But beneath the surface, concerns can go unnoticed until they become much harder to address. July explored why that happens and what helps managers see what's really going on. Expert Advice A new director, 5 months into her role. She had rebuilt the team rituals and given regular feedback. From the