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From Hard Work to Heart Work - May Edition
Over the past few weeks, I have been working extensively with managers and executives who are faced with a common paradox: their teams are working extremely hard, but the results do not always keep pace. In many organisations, the instinctive response is to add more monitoring, more processes, more control. Yet the difficulties observed are rarely purely operational. They often stem from deeper human dynamics: a lack of alignment, a lack of frank conversations, unclear respon
May 284 min read


“Why did no one say anything?”
Most leaders don’t have a performance problem. They have a truth problem. People don’t speak up. Issues surface too late. Decisions feel “aligned”… until they fail. And then: 👉 “Why did no one say anything?” They did not. Because they learned it was safer not to. If your team filters what they tell you, you are not leading reality. You are leading a curated version of it. And that is where performance breaks. You don’t need more reporting. You need more honesty. Engaged team
May 191 min read


From Hard Work to Heart Work - April Edition
Over the past month, a consistent pattern has emerged across the teams and leaders I have worked with. Many teams are highly committed, busy, and technically capable. Yet despite this, progress often feels slower than expected, and performance requires sustained effort to maintain. What initially appears to be a performance issue is, in many cases, something else. More often than not, the underlying challenge lies in how the team is set up to work together. In this edition, I
Apr 294 min read


The moment a team starts performing again
“So… what are we not saying?” Silence. The team had been talking for 30 minutes. Everything sounded aligned. Clear. Smooth. Too smooth. So I asked: “What are we not saying?” At first, nothing. Then one person spoke. “I don’t think this will work.” Another added: “I was not convinced either.” And suddenly… The real conversation started. Not comfortable. Not polished. But real. That is when things began to move. Because before that moment,the team was not aligned. It was just p
Apr 291 min read


What actually kills engagement (it’s not what you think)
Most leaders think engagement drops because: – People are not motivated – The workload is too high – Or the team needs a boost That is rarely the real reason. What I see more often is this: 1. No clear direction People are busy… but not sure what really matters. So they do a bit of everything. And slowly disconnect. 2. No real ownership Tasks are assigned. But no one really owns the outcome. So things move… but nothing progresses. 3. No space to speak up People have opinions.
Apr 271 min read


In 3 weeks, this team stopped wasting hours in meetings
In 3 weeks, this team stopped wasting hours in meetings Not by removing meetings. By changing how they used them. Before: – Long meetings – Same topics, again and again – No clear decisions – Follow-ups everywhere – People leaving with different understandings Everyone was busy. Nothing really moved. After (3 weeks later): – Clear purpose for each meeting – Fewer people in the room – Real decisions made – Issues raised earlier – Shared understanding at the end Same number of
Apr 221 min read
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